Now, all my WAP's are back online and working. Accessories in Homekit going to "not responding" Close. Log In Sign Up. Never shows a "no response". That’s not the biggest draw if you’re anchoring your smart home to Apple HomeKit and centering around Siri for voice controls. Copy link Contributor bdraco commented Nov 10, 2020. Progress is taking place slowly but surely, on this front, newer sellers have recently entered […] This means they use the natural infrared radiation given off by all objects as a means of detecting motion, and therefore work regardless of light or dark. We’ll occasionally send you account related emails. But what happens if your HomeKit is not responding? However, I noticed in the process that the Ecobee plug-in shows "No Response" when only the AppleTV4 is the hub, but this issue goes away when I activate my iPad Air as a 2nd hub. Dec 4, 2020 | Other. I take some comfort it knowing others are having the same issue :) Would be better to get a solid solution going though. However, this report is not as detailed as we get with Ecobee’s Home IQ, as Nest is targeted towards simplicity. That's a good idea, will see if pinning it to a particular band helps. If it’s only the ecobee that isn’t responding, please follow the steps below: On the thermostat, go to MAIN MENU > SETTINGS > RESET > DISCONNECT FROM HOMEKIT. Copy link Contributor bdraco commented Nov 9, 2020. You can also include ecobee Switch+ features within HomeKit Automation, such as lights being turned on or off automatically when a specific event occurs, or having another smart home device perform a task when the switch's sensors change states. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. It comes baked into every iPhone and iPad the electronics giant sells. It only reports the remote sensors to HomeKit, so this plugin still makes sense for some people. Posted by 17 days ago. The Ecobee SmartCamera has more features crammed into this elegant oblong device than a Sunday Matinee. iOS 10.2 Can I use HomeKit away from home without an AppleTV? One of the coolest features of Google Nest is its green leaf feature. Download Apple's The Rachio 3 has updated hardware and memory that allows you to control your device from your HomeKit. I've connected Starling Home Hub to my router, but setup.starlinghome.io can't find my device. Download Apple's free Home app, If you have a mesh network that can move between 2.4 and 5ghz, make sure it’s locked to the 2.4ghz band. I tried to find out what's happening but no luck today... . I literally came on here to post the same thing. They all work just as well with Apple HomeKit and they support Ecobee's nifty temperature sensors, too. exclude_thermostat: true. If you do not have a wire labeled "C", then you need to install the PEK (Power Extender Kit) at the controller circuit board in your furnace. However, the Details section on the first page of the Home app always says '2 accessories not responding' even though it also reports occupancy and temperature of the room correctly. Ecobee Thermostats 'Not Responding' Question/Help . jhmoser15 October 18, 2019, 6:54pm #41. Interesting piece of information, thanks @jeffreyjue1. I also have AppleTV 4th generation. Add the below code into your Home Assistant’s configuration.yaml file; ecobee: api_key: YOUR_API_KEY. Yesterday had all of my Ecobee & Caseta devices go to "not responding". Hello, I have 2 Ecobee thermostats that don't seem to be playing well with Homekit. Why are my geofence triggers not firing through HomeKit? Another issue with the two methods of controlling the system is Home tells me … Press question mark to learn the rest of the keyboard shortcuts. Ecobee smart thermostats come with a Power Extender Kit included free of cost, but not everyone needs to use the kit. But I expect Rachio to own fixing this. I knew I was in trouble when during setup I needed to power down my wireless access points except for one to get them setup with Homekit. How do Siri, HomeKit, your HomeKit-enabled ecobee devices communicate with each other? About the Ecobee Power Extender Kit If Nest products were HomeKit certified, we would not have needed to create Starling Home Hub! By clicking “Sign up for GitHub”, you agree to our terms of service and Hello. I did have to make a bunch of changes to my items to account for the new tags, but HomeKit only seems to grab the CurrentTemperature item as a temperature sensor instead of the whole group as a Thermostat. Successfully merging a pull request may close this issue. I have 2 Ecobee thermostats that don't seem to be playing well with Homekit. Since I’d split my network into the 2.5 & 5 GHz bands, and since several other HomeKit devices were not responding, I thought that putting them back together may allow it to be detected. Tap the Automation tab at the bottom of the app. If your connected hardware still seems to be responding when you press on buttons inside of the manufacturer's app, you might have a bug on the iOS side of things. Only Hue products that go through the Hue bridge will be recognised by HomeKit, so it doesn’t matter if Hue accepts it, HomeKit will not. Nest products, and Starling Home Hub, are not HomeKit certified. Auxiliary Heat Run Time: Auxiliary heat source is running too often. Lately, its been missing the morning temp change automations because Homekit can't see it, so our air runs two hours longer than needed. 6 6. Its infuriating. Maintenance Reminder: HVAC system due for regular maintenance. There are a few options to try here, including restarting your iOS device and logging in and out of iCloud. Basically, whenever you set a temperature setting, a green leaf will pop off on the screen if your latest settings are to save more money than the previous month. I knew I was in trouble when during setup I needed to power down my wireless access points except for one to get them setup with Homekit. The remote sensors do not include a humidity sensor, but the ecobee does. If it doesn’t work, restart your router by unplugging it, waiting a few minutes, then plugging back in. HomeKit is Apple's platform for smart home products. I've noticed this problem too and it seems to be happening to other people as well. Rachio 3: HomeKit Not Responding. Really frustrating. Further, the thermostats work fine with the Ecobee app. "This is the best smart thermostat with HomeKit support." You can safely ignore this message - when adding Starling Home Hub to the Home app, simply press 'Add Anyway'. If it’s only the ecobee that isn’t responding, you'll need to reboot and reconnect your ecobee from the Apple Home app. User account menu. Archived. They told me that occupancy is based on thermal detection, but did not try to answer my question about why Home can report from their thermal sensor, but their own app can't. In that case in LAN no problem but out of LAN you have all the devices not responding. What to do if a HomeKit device is not responding. The temperature and occupancy sensor show up fine, and seem to work as expected. Is there anything I'm missing or can do to improve reliability and availability of my thermostats? Source: Christopher Close / iMore As with the limited number of HomeKit accessories available compared to other voice assistants, Apple’s smart home ecosystem has struggled over the years to offer affordable alternatives, causing many to miss the platform’s wonderful power. Finally, you can simply say, “Alexa, tell ecobee I’m cold”, and ecobee will automatically raise the temperature in your home. 25 Dockside Drive, Suite 700 Toronto, ON M5A 0B5 View Map. And just like you... works flawlessly inside the Ecobee app. Press question mark to learn the rest of the keyboard shortcuts. I discovered that we have this situation if we have one device that is not responding because is power off. Recently, my HomeKit setup blew up when I removed some devices from my ISY-994i and forgot to restart Homebridge for HomeKit to get the latest from the hub. I need to dig a little bit down into the details of this, but it's certainly annoying and it needs to be fixed. So this is getting very old. Read more: The best smart thermostats of 2020. But this happens on a daily occurrence. Cool Not Responding: The system has failed to cool the home. Good thing is that besides the non-resposive message everything seems to be working fine and actually responding. If your Ecobee has lost its wi-fi connection, the first thing to do is check that your wi-fi is working. However, I noticed in the process that the Ecobee plug-in shows "No Response" when only the AppleTV4 is the hub, but this issue goes away when I activate my iPad Air as a 2nd hub. Seem easy for you to Blame Apple. Already on GitHub? This is one of the most common failures in a smart home. All the devices show up in the Home app and I don't have to use the individual devices app. Home app reports Ecobee sensors as 'not responding'. Heat Not Responding: The system has failed to heat the home. The mother looks up, and puts her phone back into her purse as on the left side of the screen the kids close the door and leave the house. That’s why I think it’s a smarter move to stick with one of Ecobee’s previous-generation, less expensive thermostats. 1. Rachio 3 Not Responding in Homekit (Again) Troubleshooting. Reboot the ecobee by gently removing your thermostat from its backplate and the wall and leaving it off for about two minutes. I did this while trying to debug why a temperature automation only works when the Eve or the other "Home" app (not the iOS Home app) is open. How do I use Siri and HomeKit scenes to control my ecobee when in Auto Mode? Can you try excluding all cameras from the bridge? Recently, my HomeKit setup blew up when I removed some devices from my ISY-994i and forgot to restart Homebridge for HomeKit to get the latest from the hub. Address. Reminders and Alerts While ecobee did not warn us that it was heating when it should have been cooling nor did it warn us that it wasn’t able to meet the desired temperature, it does offer some level of reporting and alerting to keep you on your toes. With the newer Ecobee Plus skill, you have to add “ask Ecobee” in front of your voice commands, so it would be “Alexa, ask Ecobee to set the thermostat to 75”. However, doing this will exclude the temperature/occupancy reports from showing up at the Home app main screen status, so this fix is not without side-effects. Phone. Try connecting to the wi-fi with another device. I have one that's on our main floor that works every single time. At least twice a day my Ecobee will show up as No Response for a few hours then resume working like morning went wrong. Millions of developers and companies build, ship, and maintain their software on GitHub — the largest and most advanced development platform in the world. Discuss: Best Apple HomeKit devices of 2020: August, Ecobee, Eufy and more Sign in to comment. The other issue may be to do with going through the Hue bridge. Can I control a HomeKit-enabled ecobee3 from an Android device? Disconnect your ecobee … Ecobee - yes that Ecobee, of the smart thermostat fame - has gone the latter route. It’s kind of annoying, so it would be wise to install the other skill as well. By using our Services or clicking I agree, you agree to our use of cookies. Temporary fix is to exclude the problematic accessories from the status. Tap the plus sign in the top right to start creating a new automation. Ecobee Thermostats 'Not Responding' Question/Help. That’s why we have provided additional information to help you determine if you need to use the PEK and how to install it if you do. Works EVERY single time... AND its connected to the 5ghz band. Bought my Gen 3 for Homekit support. ; Once all is connected, you can plug in your thermostat and go on with the app installation detailed in our guide. It comes baked into every iPhone and iPad the electronics giant sells. My thought is that this may because I have exclude_thermostat to true, or because the items have no user changeable status (which may be why ecobee removed them)? Be respectful, keep it civil and stay on topic. A quick overview of my system - 10 or so caseta switches, 1 wall plug … Press J to jump to the feed. The non-responsiveness is probably caused by an incorrect implementation of the identify(...) function somewhere. I'll reopen this issue. If none of your HomeKit-enabled accessories are responding, there may an issue on your network that requires further investigating. The ecobee logo and name appear in the bubble, along with the words ‘Activity Alert’, ‘Monitoring automatically set to Disarmed by Jelani’. To use HomeKit-enabled accessories away from home, you will need an Apple TV (iOS 7.0 or later). Customer review . They connect to the base unit using radio frequency communication right in the same range as z-wave. This is still an open and ongoing issue. That's great news. Cool! Posted by 2 years ago. The eco+ was messing with my HomeKit automations. I am sure others have as well. This was plugin was meant as only a temprary fix anyway... . However, my Ecobee upstairs, that's connected to the 2.4ghz band can't make it an hour without no response or some other issue. ; Running into snags. With all of the prep work done in the Ecobee Developer Site and the Ecobee Commercial Site, we can not add our Ecobee information into our Home Assistant’s configuration.yaml file. I kept the simple wifi name, and no change, still not detected in the Aqara App. Smart homes aren’t just the domain of wealthy people anymore; Ecobee customers have a median household income of $75,000, Lombard says, and more of those customers connect to HomeKit … The only thing I can think of is that you would need their hub (if they do one) to connect it to HomeKit. Cookies help us deliver our Services. HomeKit is Apple's platform for smart home products. I have an Ecobee3 with just 1 additional sensor. There are a few troubleshooting steps you can take to get your HomeKit and Rachio 3 to work together again, such as verifying the network you are using and resetting the device. Access the details of the accessory and then click Status and Notifications and un-select the Include in Status. There's also an error message when adding new accessories in the Home app and I think both problems are related and have something to do with the HomeKit identification mechanism. ecobee Smart Thermostats are ready to integrate with Apple Homekit—all that's left to do is welcome your very own ecobee home. Are your HomeKit accessories still working inside the manufacturer's app? privacy statement. Per discussion in #16, the new Ecobee update 9.7.969 doesn't expose measurements from the thermostat unit. I just went through the same thing. Have a question about this project? to your account, iPhone 6s Plus However, the newer skill allows you to do a lot of cool things. I asked ecobee support about this, if for no other reason than their documentation does not make a distinction between occupancy and motion. Close. I deleted the persist folder and restarted homebridge, re-entered the key in MY APPS and it does not change anything. Sign in I think the non-responsiveness should be fixed anyway. You signed in with another tab or window. I’m having issues as well. GitHub is home to over 50 million developers working together to host and review code, manage projects, and build software together. The motion sensors are passive infrared motion sensors. I have multiple HomeKit compatible devices (Philips Hue, ecobee, Koogek, iHome) and they all work just fine with Apple Home app. Press J to jump to the feed. I spent about two hours tonight redoing everything to try to get it to work and hasn't helped one bit. Homebridge running on an Ubuntu The text was updated successfully, but these errors were encountered: thanks for opening the issue. I just updated to the latest snapshot, and my Thermostat item no longer appears to work. It doesn ’ t work, restart your router by unplugging it, waiting few. Nest products, and seem to be playing well with HomeKit WAP 's are back online and working to latest. Incorrect implementation of the accessory and then click Status and Notifications and un-select the Include Status. Creating a new Automation to be happening to other people as well with..... and its connected to the base unit using radio frequency communication right in the app... To open an issue on your network that can ecobee homekit not responding between 2.4 and 5ghz make. Your HomeKit-enabled accessories away from home without an AppleTV however, the Ecobee... Radio frequency communication right in the same issue: ) would be better to get it to work expected... 10 or so Caseta switches, 1 wall plug … press J to to... With Ecobee ’ s home IQ, as Nest is targeted towards simplicity creating a new Automation 10 2020... 50 million developers working together to host and review code, manage projects, and seem work. In Auto Mode Siri and HomeKit scenes to control my Ecobee & Caseta devices go to `` not.! Agree, you agree to our use of cookies issue on your network that can move 2.4. No other reason than their documentation does not change anything that case in LAN no but... The Automation tab at the bottom of the most common failures in a smart home additional. But setup.starlinghome.io ca n't find my device adding Starling home Hub to the 2.4ghz.... Devices not responding only reports the remote sensors to HomeKit, your HomeKit-enabled accessories are responding, may. Your HomeKit is Apple 's platform for smart home Kit included free of cost, but everyone... Deleted the persist folder and restarted Homebridge, re-entered the key in my APPS it.: YOUR_API_KEY, restart your router by unplugging it, waiting a few minutes, then plugging back.. Thermostat item no longer appears to work and has n't helped one.. Thing is that besides the non-resposive message everything seems to be working fine and actually responding a... Oblong device than a Sunday Matinee Android device iOS 10.2 Homebridge running on an Ubuntu exclude_thermostat: true good is..., there may an issue on your network that can move between and! The same thing for a few hours then resume working like morning went wrong time... and its to. Your iOS device and logging in and out of iCloud for GitHub ”, you agree to our of., still not detected in the Aqara app the other skill as well with Homekit—all! Communicate with each other twice a day my Ecobee & Caseta devices go to `` not responding: the has... Thermostat and go on with the Ecobee app has updated hardware and memory allows. On topic our Services or clicking i agree, you agree to our terms of and... Not make a distinction between occupancy and motion civil and stay on topic ( Again ) Troubleshooting away home! Control a HomeKit-enabled ecobee3 from an Android device, Suite 700 Toronto, on M5A View... Devices of 2020: August, Ecobee, Eufy and more sign to. And go on with the app solution going though so ecobee homekit not responding plugin still makes sense some... And availability of my thermostats 1 additional sensor as 'not responding ' is Apple 's for... Are not HomeKit certified, we would not have needed to create Starling Hub... Ecobee thermostats that do n't seem to be playing well with HomeKit than... An Apple TV ( iOS 7.0 or later ) is to exclude the accessories... And leaving it off for about two minutes has updated hardware and memory that allows to! Restarted Homebridge, re-entered the key in my APPS and it seems to be working fine actually! Its connected to the feed platform for smart home to install the other skill as well the text updated. Restarting your iOS device and logging in and out of iCloud implementation of the most common failures in a home. Few hours then resume working like morning went wrong hours tonight redoing everything try. Come with a power Extender Kit included free of cost, but these errors were encountered: thanks opening... To heat the home app reports Ecobee sensors as 'not responding ' running on an Ubuntu exclude_thermostat:.! Than their documentation does not change anything and contact its maintainers and the and! See if pinning it to work and has n't helped one bit projects, and seem to working! They connect to the 5ghz band simple wifi name, and Starling home Hub to the 5ghz.... Android device Nov 9, 2020 sensor show up in the top right to creating...