Usaid Wiki. CASE ANSWERS Discussion Questions 1. eBay Store Fees: By registering for an eBay store, you are entitled to a discount on the final value fee and can post up to 150 listings per month. Use relevant sources from the library archives/Google Scholar to develop your responses. • Answer all questions. Can the country continue to be a manufacturing floor for the Study Resources Similar to Reviews, eBay will moderate buyers’ questions to determine their relevance and screen for inappropriate content. Some have taken the attitude of ‘if you can’t beat ’em, join ’em’. We are always ready to step in to help if you can’t resolve an issue with a buyer directly or if you think a buyer violated one of eBay’s policies. Launched in 1995, about 147 million people now use eBay. best buy case study questions Need a plan to create a winning marketing strategy, fast? Others however are beyond the company as it can not control them. 2009). Finally, marketplace growth is achieved through delivering specific sites localized for different geographies as follows. Till 2005, Ebay EachNet was the leader in the Chinese e-commerce market, controlling more than half of it. Question Paper Integrated Case Studies - I (MB3J1): January 2009 Case Study∗ (100 Marks) • This section consists of questions with serial number 1 - 5. This implies that a medium of connecting individuals from different countries can be provided by the online platform while the safety of the large amounts of money that may be involved is assured by the company’s reputation of guaranteeing low fraud loses. eBay interview details: 1,081 interview questions and 944 interview reviews posted anonymously by eBay interview candidates. You need to prepare study and write very well in all these case study question answer assignment sets. eBay has constantly explored new formats, often through acquisition of other companies, for example through the acquisition in 2004 of mobile.de in Germany and Marktplaats.nl in the Netherlands, as well as investment in craigslist, the US-based classified ad format. The second part focuses on the background of the case study company, eBay. • Marks are indicated against each question. Jobs; Company Reviews; Salaries; Interviews; Salary Calculator; Account Settings. Business organizations do value analysis so that they determine and understand any constraints to the improvement of their performance or their competitive advantage (Usaid Wiki. Accept SSW offer: The SSW offer does not assure a firm order or any returns for the period of contract. The vast majority of eBay’s revenue is for the listing and commission on completed sales. Harvard Business Review, November-December,            61-78. (2002). The management understands that the development in information and technology is causing most if not all people globally to turn to technology for almost everything. Please connect on LinkedIn to receive updates or ask me a question. Providing an answer to a case study question involves much more than simply recounting the issues and problems set forth, it includes identifying the most important issues, employing sound and logical analysis, developing an action plan for addressing the problem(s) and making recommendations. Read the case study and answer the questions given below: Mary is aged 42 years, divorced with two children, employed part time and cares for her mother who has Alzheimer's disease. Besides this, more people are now ICT literate than it was ten years ago (Peterson, Balasubramanian & Bronnenberg, 1997). Even charities such as Oxfam now have an eBay service where they sell high-value items contributed by donors. 2015 BC TOURISM & HOSPITALITY OCCUPATIONAL HEALTH & SAFETY SUMMIT. • Marks are indicated against each question. Learn more about these types of interviews as well as five situational interview questions and answers to help you prepare. The company however seems to be future oriented. CASE STUDY, QUESTIONS AND INDICATIVE ANSWER CONTENT Level 5 Advanced Diploma in Procurement and Supply AD1 -Management in procurement and supply CASE STUDY -KOOL TOTS The fees model that eBay uses is often changed and this can cause problems with users, but the impact is calculated that it does not affect overall sales. SEC (2012) describes competing channels as including online and offline retailers, distributors, liquidators, import and export companies, auctioneers, catalogue and mail order companies, classifieds, directories, search engines, products of search engines, virtually all online and offline commerce participants and online and offline shopping channels and networks. This board is for members to ask fellow community members questions about safe buying and selling on eBay. More detailed objectives are defined to achieve these aims, with strategies focusing on: The focus on each of these three areas will vary according to strategic priorities in particular local markets. When an unpaid item case closes without the buyer paying, the seller will automatically receive a final value fee credit from eBay, and we block the buyer from leaving feedback for that transaction. Further, the offer is not flexible. In my … Students need to find the best solution to this problem with the help of their managerial, leadership and analytical skills. Hence, this offer is rejected. Most of its configurations are based on the future possibilities such as internet being available to more people, individuals having web-enabled phones. Part three seeks to answer the case questions. The eBay marketplace is well known for its core service which enables sellers to list items for sale on an auction or fixed-price basis giving buyers the opportunity to bid for and purchase items of interest. In conjunction with this is the fact that eBay has been able to establish itself as a company whose that can be trusted because of its principles that have over the time guaranteed safety of the goods to both the buyers and the sellers. To answer questions on a case study examination in the best possible way, read or listen for the topic sentence. They are dependent on other external factors and as such pose as a risk to the company’s strategy of going global. This is a sample case study that may be used on the Professional Cloud Architect exam. Question: Critically examine the relationship and the need for compatibility between corporate strategic and functional management policies. (100 Marks) • This section consists of questions with serial number 1 – 5. Most of its solutions to anticipated challenges in the end market are re shaky hence a virtual value chain. I would characterize eBay’s value chain as virtual. View Notes - Case answers - Ebay from MBA 101 at National Taiwan University. You know they’re out there. The directors clearly have Power sellers with positive DSRs will be featured more favourably in the search results pages and will gain additional discounts. Thus, you will be able to answer the given question correctly. For example, the eBay feedback forum can help establish credentials of sellers and buyers. The cost for an eBay store is $15.95/month on … In their 2012 SEC filing eBay note: 'We regularly announce changes to our Marketplaces business intended to drive more sales and improve seller efficiency and buyer experiences and trust. Therefore there must be some resources and capabilities in an organization that can facilitate the competitive advantage to … For PayPal purchases an additional commission fee is charged. Detailed Seller Ratings (DSRs) enable sellers to be reviewed in four areas: (1) item as described, (2) communication, (3) delivery time and (4) postage and packaging charges. Frequently asked questions deserve useful answers, and you'll find them here. In fact they increase its opportunity of succeeding in its globalization strategy. Globally 58% of GMV is now transacted on smartphone. You will surely/assuredly get the highest grades by availing of their services. 9 Case Study Questions to Ask Your Best Customers Nicci Troiani When you’re working day-in and day-out in your business, it’s tough to find time to step back and complete the strategic tasks that will help you drive brand awareness, leads and ultimately new customers in the long run. New York: AMACOM. CASE STUDIES QUESTIONS & ANSWERS . The kind of goods the company deals with are examples of goods that be traded internationally and also have potential of being very expensive. Legend reports that the site attracted no visitors in its first 24 hours. With our structured data initiative, we are able to begin organizing our vast inventory around products rather than listings and aggregate insights into supply and demand. However, this format bears unique characteristics: You can see there is still potential for greater localization, for example in parts of Scandinavia, Eastern Europe and Asia. In the event that the world continues to develop at a fast rate as it currently is in technology and specifically in information and technology, then the company’s strategy will yield fruits (Chaudhury & Kuilboer, 2002). For example, when faced with governmental trade regulations such as that one of France, the company maintains that it will solve it by stating that it is a United States based company and as such can not comply with the regulations. We’ve been working with thousands of such retailers and many have been happy to share their path to ecommerce glory with us. Get started today using a tried and tested step-by-step process, Explore our E-commerce and Retail Digital Marketing Toolkit, Digital Marketing Strategy and Planning Toolkit, Digital Experience Management (Desktop/mobile website), 80% of UK sales now coming through new items, Digital marketing and E-commerce books and support materials including a digital marketing glossary, Please connect on LinkedIn to receive updates or ask me a question, Smart Insights (Marketing Intelligence) Ltd. ability to attract, retain and engage buyers and sellers; volume of transactions and price and selection of goods; community cohesion, interaction and size; website, mobile platform and application ease-of-use and accessibility; reliability of delivery and payment, including customer preference for fast delivery and free shipping and returns. Margin on each transaction is phenomenal since once the infrastructure is built, incremental costs on each transaction are tiny – all eBay is doing is transmitting bits and bytes between buyers and sellers. Free members can access our free sample templates here. Read the case carefully and answer the following questions: 1. An example of a new Shopper feature which is part of its OVP is the eBay ShopBot on Facebook Messenger. Chapter 11. 2.a. • Answer all questions. The first complication is the question of where the directors’ allegiance lies. A Case Study on International Expansion: eBay eBay was founded in September 1995 by Pierre Omidyar to create an open marketplace for everyone in … The Answer Centre is a place for eBay buyers and sellers to ask fellow members questions about buying and selling on eBay. EBay’s core competency and how it relates to their chosen strategy. PART B-CASE STUDY (30 marks): Q3. Read our guides below to learn how to contact a buyer, how to report issues, and how to block a buyer. Common eBay Selling Questions Even experienced sellers sometimes find themselves bewildered by an eBay policy or product. Selling Q&A ; Buying Q&A; Member To Member Support; Additional Resources. The goods involved can be expensive especially where jewellery is concerned and not much trust is given to e-commerce especially in Asia where the company is targeting. You can block problematic buyers from buying your items. In late 1999, the service listed over 2,000 categories of items from sports memorabilia to automobiles. Best Cities for Jobs 2020 NEW! These changes have been controversial with some sellers, but are aimed at improving the quality of experience. Commonly Asked Questions; Community Mentor Corner; Buying and Selling Q&A. The strategy is different from what it was ten years ago. The Nakamura Lacquer Company: The Nakamura Lacquer Company based in Kyoto, Japan was one of the many small handicraft shops making lacquerware for the daily table use of the Japanese people. A case study is an excellent study for the college as well as university students. Digital strategist Dr Dave Chaffey is co-founder and Content Director of online marketing training platform and publisher Smart Insights. eBay marketplace growth was driven by defining approaches to improve performance in these areas. Answer questions 1, 2, 3, and 4 on page 765. Get the Best Sample Case Study Questions and Answers. To deliver the most relevant shopping experience, we continue our efforts to better understand, organize and leverage eBay’s inventory. 6 billion. In its SEC filing, success factors eBay believes are important to enable it to compete in its market include: This implies that eBay believes it has optimized these factors, but its competitors still have opportunities for improving performance in these areas which will make the market more competitive. The resources include teaching/learning class notes, Topical (topic by topic) Questions and Answers, Termly Examination Papers and Marking Schemes, Lesson Plans, Powerpoint Notes and Slides, Schemes of Work, KCSE KNEC Past Papers, Confidentials and Marking … (100 Marks) • This section consists of questions with serial number 1 – 5. More individuals especially those in Asia have to trust Americans as business partners. 2. Peterson, R. A., Balasubramanian, S., & Bronnenberg, B. J. Selling Q&A; Buying Q&A ; Member To Member Support; Additional Resources. Interview question for Data Scientist in San Jose, CA.Case study, Ebay has to identify the cameras from the other junk like tripods, cables and batteries what is the approach? In this article we summarize eBay's objectives, strategy and proposition and key risks. Read the case carefully and answer the following questions: 1.Till 2005, eBay EachNet was the leader in the Chinese e-commerce market, controlling more than half of it. Neither can all individuals especially those in developing countries who may be potential sellers can afford the web-enabled phones (Peterson, Balasubramanian & Bronnenberg, 1997). In common with other global platforms like Amazon, Facebook and Google, eBay note the potential threat of the shift to tablet and smartphone platforms noting that one risk factor is: 'Our ability to manage the rapid shift from online commerce and payments to mobile and multi-channel commerce and payments'. You can block problematic buyers from buying your items. If you ask someone where they are shopping on Black Friday then TV is the best place to put eBay at the front of their consideration set.”. Localized eBay marketplaces: In addition, eBay has a presence in Latin America through its investment in MercadoLibre. Many smaller traders who have previously run antique or car boot sales are now eBayers. The site became eBay in 1997 and by 2012, it had 112 million active users globally defined as users who have bid, bought or listed an item during the preceding 12 month period, with the total worth of goods sold on eBay $60 billion, which is equivalent to $2,000 every second. You need to follow simple rules and tips to write these answers accurately for getting the top grades. Although there are now few direct competitors of online auction services in many countries, there are many indirect competitors. Dave is a keynote speaker, trainer and consultant who is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. For example, by including more accurate descriptions with better pictures and avoiding excessive shipping charges. You don’t need ….. Social commerce gives brands opportunities to create seamless e-commerce experiences directly within popular social channels One of the things that has always fascinated me about social media is the way it continues to adapt and evolve to changing consumer trends. STRATEGIC CASE STUDY PRACTICE EXAM ANSWERS The Practice Exam can be viewed at . Customers.com. Read the case carefully and answer the following questions: 1.Till 2005, eBay EachNet was the leader in the Chinese e-commerce market, controlling more than half of it. Porter, M. E. (1999). Providing online platform for trade is important for the company’s strategy to go global. There were 3 steps. The company’s competency hence provides high chances of it succeeding if it goes global. Case study 11.5: eBay evolves, pages 762-765. The case study ‘Desperate Air’ sees George Nash facing a dilemma characterized by ethical decision-making that managers and executives need to make in a business environment. According to its 2010 SEC filing: Our growth strategy is focused on reinvesting in our customers by improving the buyer experience and seller economics by enhancing our products and services, improving trust and safety and customer support, extending our product offerings into new formats, categories and geographies, and implementing innovative pricing and buyer retention strategies. The company’s core competency is the fact that it has been able to efficiently provide a market for products that usually have no efficient distribution system. Common eBay Selling Questions Even experienced sellers sometimes find themselves bewildered by an eBay policy or product. Why? You can also share tips and information that you feel will be … How does eBay create value? This uses artificial intelligence to provide a personalized shopping assistant that helps people find the best deals from eBay’s one billion listings. Case Study EBAY Summary of Case Study EBay, Inc. is the largest and most popular marketplace on the Internet, allowing members to buy and sell almost anything. Before the advent of online auctions, competitors in the collectables space included antique shops, car boot sales and charity shops. Case Study on Ebay 18810 Words | 76 Pages. They relied heavily on … Chaa ahat Kh hattar Co onnecting b buyers and sellers globally s Buy i Sell it, Love it it, L User r published conte ent is licensed under a Creative Co ommons License. It is an online telephone company. The UK is the petri dish for testing a new approach to rebuilding the brand globally. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing. My personal site, DaveChaffey.com, lists my latest Digital marketing and E-commerce books and support materials including a digital marketing glossary. Other retailers such as Vodafone have used eBay as a means to distribute certain products within their range. Top 7 EBay interview questions and answers In this ebook you can ref: • Top 7 EBay interview questions with answers and; other useful job interview materials s… Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. E-commerce thought not very common is gaining ground (Martin, 1995). The challenge of growing the business can be seen by the near static GMV in the last three years. Case Study #1 . (1995). This case study summarizes the strategic approach used by eBay to take advantage of increased consumer adoption of the Internet. EBay’s core competency and how it relates to their chosen strategy. Pierre Omidyar, a 28-year-old French-born Software Engineer living in California coded the site while working for another company, eventually launching the site for business on Monday, 4 September 1995 with the more direct name ‘Auction Web’. List of references Evaluate E-bay And The Online Auction Industry. Commonly Asked Questions; Community Mentor Corner; Buying and Selling Q&A. Although Home Delivery Of Pizza Has Been Successful For 2015. Successful eBay sellers who somehow discovered how to get it right. This is based on regional tests that proved TV is the best place to get people to reap-praise eBay as a brand: “TV is still on fire and a wonderful medium to get neurons into people’s brands in order to rewire their perceptions. Get quick answers to important questions to get you selling faster and better! Providing an answer to a case study question involves much more than simply recounting the issues and problems set forth, it includes identifying the most important issues, employing sound and logical analysis, developing an action plan for addressing the problem(s) and making recommendations. The company also is depending on future developments such as individuals having web-enabled phones, or going to cyber-cafes in the event they have no internet at their homes. Using Resolution Center Sellers can open an unpaid item case through the Resolution Center. Data looks like Title, description of the product, Price, Image,...etc . HOME case 20 traditional project analysis. Most of the challenges depend on global development. Question: CASE STUDY The Future Of Same-Day Delivery: Same As The Past? This case study summarizes the strategic approach used by eBay to take advantage of increased consumer adoption of the Internet. The company is counting more on the future than the present. eBay describes its purpose as to ‘pioneer new communities around the world built on commerce, sustained by trust, and inspired by opportunity’. The company has to ensure that it establishes exceptional relationships and maintain it principles that are based on trust if it is to succeed with the strategy. Chaudhury, A., & Kuilboer, J. Brand personality: A case study of Moods of Norway, Energy Technology Data Center Migration Case Study Solution. Software tools are provided, particularly for frequent traders, including Turbo Lister, Seller’s Assistant, Selling Manager and Selling Manager Pro, which help automate the selling process, plus the Shipping Calculator, Reporting tools, etc. We need to get people to consider eBay in a completely different way. 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